Managed Services
Let Us Manage Your Technology - So You Can Manage Your Business
Our Managed Services
With our managed services, Pathfinders IT provides your business with affordable, proactive solutions to reduce your technology costs and increase your productivity. With Pathfinders IT’s Managed Services, we’re able to give clients the experience of having their own IT Department, complete with access to high-level management resources, the ability to scale support quickly, and assistance with planning strategic goals.
Our team of specialists brings a personalized touch to every aspect of technology integration in order to provide the highest quality of customer service in the following areas:
Virtual CIO \ CTO
Backup Solutions
Project Management
Onsite Support
Helpdesk Services
Network Documentation
Inventory Management
vCIO \ vCTO SERVICES
With Pathfinders IT filling the role of vCIO \ vCTO, our clients have access to high level resources who can assist them with questions related to cybersecurity insurance, 3rd party audits, and guidance on satisfying security & compliance requirements. Don’t let IT get in the way of closing deals.
- Project Management
- Network Architecture
- Quarterly IT Reviews
- Operational Support
Managed Service Benefits
Operational Support – Get the experience of having a full internal IT Department, with high level resources who can assist management with business processes, project planning, and strategic oversight.
Expert Support – Access to a full support team with years of experience servicing networks & applications across a wide array of industries.
Analytics & Reporting – Detailed analytics into helpdesk tickets and issues.
Operational Support – Inventory management, user setup checklists, user termination processes, end-user training, and so forth.
Network Documentation – Pathfinders IT maintains detailed network documentation including vendor support information, application fixes, update procedures, and so forth.
Vendor Management – Our team will work with vendors directly to help ensure your employees get solutions instead of excuses.