What is VoIP and How It Helps Your Business
Voice over Internet Protocol, or VoIP, is a technology that enables phone calls over the Internet. It offers a modern alternative to traditional phone lines with various advantages, like cost savings and advanced features. VoIP is revolutionizing business communication and is an essential tool for today’s organizations, particularly with the rise of remote work. Here’s […]
Have You Ever Considered What a Ransomware Attack Would Do to Your Customers?
It can be too easy to look at ransomware as a business problem. After all, it attacks businesses, locking down their data for ransom, often selling it or spreading it, and sometimes altering it for the business if returning it at all. It can be too easy to overlook another impacted target in all the […]
Is Your Internal IT Buckling Under Pressure? We’ll Lighten the Load
There’s a lot of pressure on (often understaffed and overworked) internal IT teams to manage and maintain increasingly complex systems. For businesses noticing signs of strain on their IT staff, seeking assistance from managed services providers (MSPs) could be the remedy. Here’s how an MSP like us can alleviate the pressure and contribute to workplace […]
How to Prioritize Security in File Sharing
Business file sharing has become a daily routine. It’s a crucial part of collaboration, communication, and overall productivity. However, with the rise of cyberthreats, file security is more important than ever. It’s not just about sharing files but doing it securely and efficiently. Today, we’ll look at some best practices for business file sharing.
Tips to Improve Your Organizational Phishing Deterrence
Phishing is one of the most prevalent issues individuals and businesses must confront when operating online. This is because there are literally billions of these scam attempts sent each day. That’s right, billions. With over a hundred billion scam attempts sent every year, your business is already getting phished, it’s just a matter of time […]
Why It’s Good to Purge Your Digital Waste
So, what is digital waste? Digital waste is all the useless data in our data storage that lingers until we do something with it. Extra files no longer needed, old emails and chats, and old, blurry pictures you never have and will never use… all qualify as digital waste. While it’s easy to discount digital […]
Important Steps For Improving Customer Satisfaction
The modern customer is more educated than ever before. As a result, you have to have an active strategy to build great customer experiences so you can retain business with them. In this month’s newsletter, we’ll go over some things you can do to improve your customer relationships.
What’s Backup and Disaster Recovery, and Do I Need to Worry About It?
Nowadays, businesses need to be prepared for almost every circumstance. You may have heard the term “BDR” used to describe a method of attaining this level of preparation. We wanted to discuss this term in more depth, covering what it refers to and what you need to do to protect your business should BDR be […]
Backup is an Important Part of a Business Continuity Strategy
Every organization deals with operational problems in one manner or another. There are dozens of situations that can cause downtime, and having a comprehensive data backup plan can alleviate many of them. This month’s newsletter discusses business continuity and how data backup is a critical piece of that process.
Professional Services IT Has Come a Long Way
Professional services make up a significant portion of the business landscape. They can be broadly defined as any organization with trained professionals at the center offering a service of note. The most common professionals under this umbrella term are lawyers, agents, consultants, and others who help businesses in their day-to-day operations. Let’s explore some of […]